CSR ROLE - Customer Service (CSR) Terminix Employee Review

5.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Overtime Friendly teammates Location Weekly pay

Cons

some supervisors were not it Hours Inbound calls

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Terminix Response
8mo
Thank you for taking the time to share your feedback. We are glad to hear you had a positive overall experience and valued the benefits like overtime, weekly pay, and a friendly team environment. We also hear your feedback regarding supervisor support and workload expectations. Promoting a supportive and encouraging colleague experience is a top priority for us. We welcome any additional feedback you'd like to share at myhr@terminix.com.

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Take home work truck and okay benefits.

Cons

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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