Overwhelmed - Customer Service Representative Terminix Employee Review

3.0
Apr 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Many opportunities for growth in the company, very close knit group of workers that become friends and colleagues, very structured training process that eases new hires into the everyday life at Terminix.

Cons

Constant pressure and stress from customers, inadequate escalation policy, repetitive work is not challenging, necessary processes are not available at lower levels for customers

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job enjoyed working with the branch, the sales team and the technicians

Cons

Once bought by rent a kill it became a very hard company to work for

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