Call center destroys your schedules - Pest Control Technician Terminix Employee Review

1.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

It has competitive pay for the pest control field. You also don't have to worry about your manager hovering over your shoulder.

Cons

The past couple of years that I've been with terminix it has gone towards making more money for the company and less about customer satisfaction as well as employee satisfaction. Pushed to sell all the time, and long hours. The worst part is the call center has free range on the schedule so if the tech behind the phone is having a bad day chances are your day or days will be bad. They fill the schedule from latest to earliest. So you may be out till 7 but only get payed for 7 or 8 stops. Hourly pay sucks you make your money in commission.

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The interview itself was professional, and the position initially appeared to offer strong career potential. The compensation package, company vehicle, and advancement opportunities were what attracted me to apply in the first place.

Cons

The hiring process was excessively long, impersonal, and poorly communicated. I was repeatedly told the company was excited to have me join the team, yet I was never given an opportunity to discuss or explain my background before being rejected. Communication consisted almost entirely of generic, copy-and-paste emails, leaving me feeling like another number instead of a person.

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