2.0
Oct 5, 2016
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Great co-workers, immediate supervisors and customers. Many of the branch employees are solid people who work very hard in the field. Decent benefits.
Cons
Upper management cares only about the bottom line; this is born out of a "profits before people" mentality. Management will weed out people who don't conform to their metrics, regardless of how many other great qualities these employees may possess. Their contact centers are run with an iron fist and there is a definite culture of fear. Not recommended as a career path unless you are a Machiavellian sociopath who will do whatever it takes to get ahead.