TLDR: tmx suks, ppl suck but if u need the $ its a job - Customer Service Representative Terminix Employee Review

2.0
Oct 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Pros? You get 10$ for every sell after you schedule a general home inspection to the customer. which is cool.

Cons

cons... well, they hyped up the job so much during training, that when i got into taking calls. it was not what i signed up for. 3/4 of my calls is dealing with complaints and angry customers. My BIGGEST CON is that the system TMX uses is from the f#ing 1990s and it gets to be so dang frustrating! Plus the support sucks, it could just be my group, but i dont think so. I still chat with some coworkers from training and we basically just chat with each other back and forth when we need support helping a customer. The "support" is a group chat of 25 other workers. that are all busy WORKING so they dont check that chat at all. its typically hours before i get a response. anyways, if you need a workfrom home job. itll do for now, but i would stay on the look out for better opertuneties because tmx is the worst. plus i heard that people werent getting there commission either. i havent received any additional money on my paycheck so idk good luck

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job enjoyed working with the branch, the sales team and the technicians

Cons

Once bought by rent a kill it became a very hard company to work for

See reviews by: Helpful|Rating|Date|All