Pros
- A lot of management support. - Decent Pay - Decent Benefits - Decent opportunity for growth
Cons
- If you're working in sales, be prepared to be disappointed very quickly. The expectations set by Terminix Commercial are insanely high and often times unrealistic. It seems that the company is trying to increase its stock value by encouraging Commercial Sales Professionals to propose more and more, despite lacking in sales. The quotas are insane, and no one hits them without some form of help or "fluffing". - Horrible work/life balance. You don't get much time off (9 days paid vacation first 2 years), they have a total of 3 paid holidays (yes, 3), you're expected to work during what they call "Blitz Weekend" which occurs during the first weekend of every month, and if you're not hitting your quota you WILL get intimidating calls/emails from management during a weekend if they don't see any activity. - Work hours are long for sales guys. You're expected to be working by 7am, work through the end of business hours (around 5pm), then go home and make proposals for another 2 hours while somehow setting appointments for the next day. - Service staff is horrible. Most of the technicians are not properly trained or simply do not care because they have management pressuring them to complete 15+ stops a day. Couple this with a lack of training for technicians and you have a recipe for disaster. it's insane that Terminix would hire technicians with ZERO EXPERIENCE, send them away for 1 week of training (with zero hands on training btw) and expect them to be professionals. - Software is outdated and resembles an ancient fossil. Absolutely horrible CRM program choices which make it 10x more difficult for sales people to work efficiently. - Management is clueless when it comes to different state regulations often times expecting sales people to sell services that are illegal or impossible to come by in certain markets. Having a quota for Termite sales in New York City? I mean c'mon, really? How assinine is that? - Worst HR i have ever dealt with in my life.