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      Terminix

      Engaged Employer

      Terminix reviews

      Nice team, Disorganized Company - Customer Experience Representative Terminix Employee Review

      3.0
      Jun 27, 2023
      Customer experience representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues and management were kind, provided mentorship for entry level positions and encouraged learning on the job. Lots of incentive to work hard and availability for bonus pay often.

      Cons

      Almost all customer service needs waited on management approval or the response of others. Responses were scarce and left customers upset, ultimately being taken out on the representatives. Seemed as though because of this, the management team did not get the opportunity to manage, but rather spent majority of their time cleaning up trivial situations.

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      Terminix Response
      3y
      Thank you for sharing! We appreciate your feedback and will share your comments with the appropriate team. If you have any additional feedback you’d like to share, please reach out to myhr@terminix.com.

      Explore other reviews about Terminix

      5.0
      May 25, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekly pay is great I think

      Cons

      I’m not too sure about it.

      2.0
      Jun 26, 2026
      Pest control technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Take home work truck and okay benefits.

      Cons

      we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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