Wouldn't do it again *remote* - Senior Customer Service Representative Terminix Employee Review

2.0
Dec 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Working from home was the only Pro.

Cons

Training was poor at best. A lot of "It's on the Website" (internal) and most calls are reschedules or complaints, not a lot of sales opportunities. Wouldn't do it again.

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Terminix Response
2y
Thank you for sharing your feedback; colleague experience is among our top priorities and we hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.

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5.0
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CEO approval
Business Outlook

Pros

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Cons

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1.0
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Recommend
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Pros

The interview itself was professional, and the position initially appeared to offer strong career potential. The compensation package, company vehicle, and advancement opportunities were what attracted me to apply in the first place.

Cons

The hiring process was excessively long, impersonal, and poorly communicated. I was repeatedly told the company was excited to have me join the team, yet I was never given an opportunity to discuss or explain my background before being rejected. Communication consisted almost entirely of generic, copy-and-paste emails, leaving me feeling like another number instead of a person.

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