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Texas Mutual Insurance Company

Engaged Employer

It's a good star - Investigator Texas Mutual Insurance Company Employee Review

4.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible Supportive Good benefits Decent compensation

Cons

Hard to move up Leadership is not always open Slow to change Lacking technology

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Texas Mutual Insurance Company Response
1y
Thank you for taking the time to share your experience. We greatly appreciate your feedback and insights. We're pleased to hear that you value the flexibility and supportive environment we strive to provide. It's important to us that our employees feel supported in their roles. We're also glad that you find our benefits package good and the compensation decent, as we aim to offer competitive packages to our employees. Your perspective is valuable, and we thank you for bringing these points to our attention. We're always looking for ways to improve and enhance our workplace. Your advice to management regarding openness to change and innovation is well-received. We understand the importance of staying agile and innovative in today's fast-paced business environment. Thank you again for your candid feedback. It's through open communication like this that we can continue to grow and improve as an organization. We appreciate your contribution to our team and look forward to your continued success with us.

Explore other reviews about Texas Mutual Insurance Company

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent Company to work for. Always strives to do the right thing.

Cons

No negative opinions for working here.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission and resources can be counted as pros as compared to other carriers, benefits are decent

Cons

Supervisor and Senior management additions and changes have been a nightmare. Abrupt changes to content and standards have been implemented with no guidance or direction. Already unmanageable workloads have doubled because directives are unclear, inefficient and not thought out, not from any realistic perspective from people completing the work. Staff is struggling to adapt to changes but supervisors and management insist “ we figure it out” burning valuable time guessing and results being rejected. Excessive meetings are help and promise to reduce workloads and provide clarification but things continue to deteriorate. Existing staff is required to attend extensive leadership training he but when positions open, outside candidates are hired WITH NO EXPERIENCE in lieu of current dedicated employees. Staff struggled to understand the roles of management as they don’t provide guidance or support and often have no recent work g knowledge of the current job, it’s demands and it’s process.

1
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Texas Mutual Insurance Company Response
3d
Thank you for sharing your feedback and for your years of service to Texas Mutual. We value your contributions and perspective. We appreciate your recognition of our mission and benefits and take your concerns around leadership changes, workload, and communication seriously. In recent months, the Claims team conducted listening sessions, which led to a temporary increase in meetings, but allowed us to gather meaningful feedback to better understand the employee experience and identify where changes were needed. As a result, we have taken meaningful steps to address these issues, including adding temporary staffing support and refining processes for efficiency. We are committed to maintaining strong talent across our organization. This means both bringing in leaders with broad claims expertise and fresh perspectives and investing in the growth of the talented people we already have. We are proud of our leadership development programs and our track record of promoting employees from within. It is important to us to recognize the hard work of our teams and to support our employees through change. Both remain active priorities for our team. Thank you again for sharing your perspective and for your continued contributions.
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