Pros
The compensation and benefits are above average for the industry, The key is to know your worth coming in and don't be afraid to ask to be paid accordingly, PTO is generous and they are known to give extra time off before holidays. High energy workplace that will push you to go beyond your perceived limits to achieve greatness in your position. CEO works hard to be transparent and will answer any question you throw at him during virtual meetings. Opportunities to work remotely or in a hybrid situation are available to those who show they can handle it.
Cons
The workload can be daunting and outright overwhelming if you are not organized and systematic in how you approach your day. It is difficult to make lateral moves to different departments unless you know a higher up in that department that can advocate for you. Training is not very good at all. If you do not have a good understanding of insurance and the agency management system coming in, you may struggle as training for the system and the agency's processes is done over a period of days and you are then provided with a process manual that is very confusing that is meant to guide you from there. Technology and hardware are not the greatest. Expect to have multiple days in a week where you are booted out of the system or where your computer will do some unexplainable things. Processes are not as streamlined as they could be. Management is a mixed bag. Some are fantastic human beings and leaders others are not so great. If you are not self-sufficient or if you need constant guidance or direction your journey may be difficult.