Pros
Coworkers are nice and helpful and most of the members are nice and caring and love to get to know you on a personal level.
Cons
Where to start with this, seeing how this club manages is one of the most chaotic things ever. Let's start from the management on site, they in all honesty do not care about members at all, the things they say behind the doors are just horrendous and will do everything they can to avoid members they do not like. Some of the managers will even block certain members emails so they do not have to read them. Lack of professionalism is real they do not take into account other peoples time and will not fulfill any of their promises. If a member is reading this just know any request you make to fix something and being told it would be fix is all a lie they would rather find a cheap alternative than actually fixing the problem. A lot of the problems are from the fact that mangers lack a sense of urgency and hospitality, the priorities of this club is in the wrong position. Long term members are not taken care of but rather they focus so much on new cliental that they forget about those who supported them since the beginning. The Bay club connect app is a joke, there is no given clear instruction about operations here at the bay club and working here is a joke since no one seems to actually care about the members. During the pandemic they fired tons of cleaning staff and why? Because there just wasn't money in the budget for it but turns out the managers were given bonuses if they were able to cut back on spending in the departments and cleaning staff was the root of the problem. You will be blamed and expected to go above and beyond while the managers sit in their offices eating lunch and chatting while you scrabble to get some assistance throughout the club. They forbid you from asking for a raise and never acknowledge it. The fact that multiple people asked for a raise and they was no money ion the budget for to yet new hires were making more than you and you even trained them, Please ask me how this makes sense. Oh wait the new hires were family of the managers and nepotism is real and prominent at this club.