Higher Management vs Direct Supervisors - Certified Personal Trainer The Bay Club Employee Review

3.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of the people are great. Members and fellow employees alike. Of course, there will always be less enjoyable people everywhere you go, but it was fine here. It's a decent facility and the upgrades have made it even more beautiful.

Cons

Management that was not my direct supervisor/manager = awful. They did not care about us and almost didn't seem like they cared much about the members either with their lack of efficient and well thought out actions and the lack of feedback that they take in from employees or members. It was all about making money without doing the work first. They also did not give recognition to the people who worked the hardest to make the Club run. They expected us to make this place out whole lives without any consideration for out personal circumstances. Slippery shower floors, be careful, I have fallen.

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The Bay Club Response
2y
First, thank you for your tenure with us. Thank you for taking time to share a review. We appreciate your feedback, although hard to hear. We care about our associate experience and would like to learn more about your comments. Please email hr@bayclubs.com

Explore other reviews about The Bay Club

5.0
May 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's something special about working for a company that fosters a healthy active lifestyles and building community. The people here are what make it truly unique. The environment is innovative, and the company's rapid growth means you're constantly exposed to new challenges and opportunities to make an impact. If you thrive in a fast-paced, ever-evolving environment, this place will energize you.

Cons

If you need a lot of structure or predictability, it may not be the right fit.

2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong Team Culture: The coworkers are the highlight of the company. It’s a group of genuinely hard workers who are always willing to help. - High-Energy Environment: The pace is fast, but you never feel isolated because there is a lot of support from the people around you along the way. - Fair Expense Reimbursement: The company is good about reimbursing for miles driven and providing stipends for employee use of internet and cell phones, which is a helpful and appreciated perk.

Cons

- Stagnant Compensation: I have not received a pay increase in 3 years. With the cost of living rising rapidly, the lack of merit-based raises makes it difficult to stay long-term. - Visibility over Performance: Career growth and raises seem to depend more on how much "visibility" you have with leadership rather than the actual quality of your work. If you aren't constantly in the spotlight, your contributions are easily overlooked. - Unmet Benefit Promises: When I started, there was an expectation of certain benefits and company assets as the organization grew. However, after 4 years, many of these have not materialized for my role, which makes it feel like the initial promises haven't been kept. - Professional Standstill: Despite the company’s growth, there are very few actual growth opportunities for long-term employees. It is disheartening to feel stuck in the same place for years while the company continues to scale.

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