If it sounds too good to be true, it probably is - Team Leader The Buckle Employee Review

2.0
Sep 17, 2010
Recommend
CEO approval
Business Outlook

Pros

The clothes are amazing! Most of the associates are really fun people to be around

Cons

Complete lack of training. Management is so busy micromanaging the sales team to properly train new hires. Asking questions seems to annoy management. You are expected to check out guests with no training on the cash register in front of the guests. You are also expected to show product to customers before even taking a tour of the store. Management asks too much from employees considering the base pay of $6 an hour. Commission is only good when it's a busy season, so plan on making $7-8 an hour most of the time and still be expected to perform the work of 5 people. While assisting multiple guests, associates are required to log how many items were shown to each guest and make a check list to account for time with guests. This not only looks tacky on the sales floor, but it is insulting to ask for such detailed accounting of our time. Associates are asked to be way too pushy to guests and The Buckle is getting a bad rep because of it. I have talked to lots of people who say they won't even step in the door because they feel they have entered a used car lot full of greedy salespeople. The team is not greedy, but just pushed too hard by management to sell and are underpaid for their effort.

Explore other reviews about The Buckle

5.0
Apr 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours for part time work.

Cons

Holiday hours can long and busy.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good work-life balance. -Team-building is encouraged. -The experience can vary by location. -Buckle has the potential to have some of the best retail teams, depending on the store. -There are opportunities for growth and career advancement for employees who have supportive leadership.

Cons

Management's willingness to lead, communicate effectively, and support employees is what creates opportunities for growth, but that was not my experience at this location. I felt the work environment was negatively affected by inconsistent communication, a leadership style that felt overly controlling, and discussions about employees that appeared to undermine teamwork and trust. I believe a more respectful, supportive, and collaborative approach to leadership would create a healthier workplace culture and better support both employees and the overall success of the store.

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