Great place to work! - Customer Service Agent The CCS Companies Employee Review

4.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

I would have to agree with the other reviewer that it does keep getting better. The management has taken a greater interest in employee retention and given raises to the "front line" collectors as well as taken an interest in our input. The style of collecting is customer service oriented which reduces the stress of having to be aggressive, something that does not come naturally to everyone. Good benefits package with a very generous amount of PTO. I feel valued as a employee of this company.

Cons

The stress of having to deal with the public.

Explore other reviews about The CCS Companies

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits at the company

Cons

It a great place to work

4.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Quick hire. Independent. Work from home eventually.

Cons

Monotonous. Lots of rules. Customer service.

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