2.0
Apr 25, 2017
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Busy high energy workplace. Never lacking for something to do.
Cons
Demanding and stressful with high turnover
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Users say... "The people have always been friendly and I'm excited to go to work most days." "Pay is good and you get overtime if you take a call that lasts longer than the end of your shift." "As a CSA, great bonuses!" "Training is awesome, and everyone is understanding when you're new." "Additionally generous Payed time off if accrued to be used."
Users say... "The management is constantly doing things to make us happy, including (but not limited to) randomly giving us all ice cream, buying lunch, giving out raffle tickets, scratch tickets, having floor contests and games with great prizes." "Disconnect between upper management and lowest people working the front lines." "lack of communication, ineffective micromanagment." "Also certain employees are allowed to text or to to notify their supervisor by facebook that they will be late"