Q: What are the top reviewed jobs at The CCS Companies?

Customer Service Representative (11) , Customer Service Agent (7) , CSA - Customer Service Associate (3) , Debt Collector (3) , Manager (3) , CSA (2) , Client Service Representative (2) , Collector (2)

Q: What are the top reviewed The CCS Companies locations?

Portsmouth , Salem , Norwood , Newton , Phoenix , Rochester , Nashua , Beverly , Boston , Needham , Portsmouth

Question 1

Does The CCS Companies pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, The CCS Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The CCS Companies. This rating has improved by 4% over the last 12 months.

Question 2

How satisfied are employees working at The CCS Companies?

Accepted Answer

65% of The CCS Companies employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The CCS Companies 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

Question 3

What are the top reviewed jobs at The CCS Companies?

Accepted Answer

Customer Service Representative (11), Customer Service Agent (7), CSA - Customer Service Associate (3), Debt Collector (3), Manager (3), CSA (2), Client Service Representative (2), Collector (2)

Question 4

What are the pros of working at The CCS Companies according to real employee reviews?

Accepted Answer

"The people have always been friendly and I'm excited to go to work most days." ((in 10 reviews)); "As a CSA, great bonuses!" ((in 6 reviews)); "Additionally generous Payed time off if accrued to be used." ((in 5 reviews)); "Lovely people, great manager, the best work environment." ((in 4 reviews)); "Great hours ands good pay, PTO" ((in 4 reviews))

Question 5

What are the cons of working at The CCS Companies according to real employee reviews?

Accepted Answer

"The management is constantly doing things to make us happy, including (but not limited to) randomly giving us all ice cream, buying lunch, giving out raffle tickets, scratch tickets, having floor contests and games with great prizes." ((in 7 reviews)); "• The salary and incentives are not competitive." ((in 4 reviews)); "Disconnect between upper management and lowest people working the front lines." ((in 3 reviews)); "FAVORITISM, which might be considered as discrimination, often as age or in other ways is awful here, and might soon be an issue for human resources or taken to an outside, higher, level." ((in 3 reviews)); "lack of communication, ineffective micromanagment." ((in 3 reviews))

Question 6

What are employees saying about The CCS Companies layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The CCS Companies layoffs and their outlook for job security at The CCS Companies in 2026.

Question 7

What are the top reviewed The CCS Companies locations?

Accepted Answer

Portsmouth, Salem, Norwood, Newton, Phoenix, Rochester, Nashua, Beverly, Boston, Needham, Portsmouth

The CCS Companies

High stress, unhealthy culture with severe micromanagement. - Operations The CCS Companies Employee Review

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