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The Cheesecake Factory

Engaged Employer

Server - Server The Cheesecake Factory Employee Review

4.0
Apr 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Very flexible (at my location) while I attend school for computer engineering. Meals are usually 50% off when paying for them (while working) if not free.

Cons

The lack of gratuity. It's really unfortunate that corporate has become such a cesspool that they obviously don't care enough about employee wages to fairly compensate us. For locations WITHOUT many tourists, who cares. Locations like NY, LA, San Fran, Chicago, Orlando, where it's HEAVILY based on tourists and foreigners, who typically are not used to tipping, we lose out, big-time. It has caused me to want to leave.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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