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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      It is a Factory in every sense of the word. - Server The Cheesecake Factory Employee Review

      1.0
      Aug 7, 2011
      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      We utilize the best in industry available technology. Our kitchen is a well oiled machine and rarely goes down. In terms of overall financial stability the company is posed for long term growth.

      Cons

      They don't allow overtime for hourly employees. The company has gotten so large (161 units) that any decisions must pass through many layers of bureaucratic tape, therefore managers are discouraged to bring about any positive change in the company. The attitude is "this is the way we have always done it and it trickles down. Employees receive little to no recognition for their individual contributions. It is very high stress and low respect.

      Explore other reviews about The Cheesecake Factory

      5.0
      Jun 25, 2026
      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

      Cons

      Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

      4.0
      Jul 1, 2026
      Designated trainer/server
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay to works worked ratio

      Cons

      have to work all holidays best time to make money is night shifts so really limits social time with friends and family

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