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The Cheesecake Factory

Engaged Employer

A good restaurant to start for your first serving job. - Server The Cheesecake Factory Employee Review

3.0
Jul 29, 2016
Recommend
CEO approval
Business Outlook

Pros

The food is good. You are able to release your shift and/or pick up shifts last minute. Big staff so you get to meet new friends.

Cons

Management sucks. Restaurant is super corporate. Like any serving job, it's a lot of hours in a week. Guests tend to be rude

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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