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The Cheesecake Factory

Engaged Employer

The location I worked was broken - Server The Cheesecake Factory Employee Review

1.0
Sep 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The Server staff was enjoyable to work with. The back of the house was nice. Parking was easy enough during non holidays.

Cons

Management insulted you. The back of the house was nice, but they sent out the incorrect food on a regular basis. I would have a food make error once per slow shift. Saturday night around 5 a shift. It was the dirtiest restaurant I have ever worked for. Nothing was ever cleaned properly. Floor to ceiling and every plate in-between I did not trust. Many things were broken and never fixed. Standing water in drains. You get the idea.I was also told I would be able to move up with the company. After leaving the company I found that was a lie to get me to work longer hours for free.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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