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The Cheesecake Factory

Engaged Employer

Amazing Opportunity - Busser The Cheesecake Factory Employee Review

5.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Working for the CCF provided a warm atmosphere where everyone was treated like family. Management was willing to work with and listen to all employee concerns and suggestions. Being such a well known restaurant, the work days were always busy and the guests were respectful (for the most part). The company is more than willing to work with employee availability and even reward hard work and going above and beyond the job description. Advancement within the company is attainable for all employees if they only put in the effort and keep a positive outlook.

Cons

The hours could be long. When closing, I could be there until after 2 am on the weekends. The interview process took a little while for me but I feel that was a special occasion as I saw others hired fairly quickly

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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