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The Cheesecake Factory

Engaged Employer

Former Bartender- as an experienced bartender, I thought I knew it all, until I started working here. - Server Trainer/Bartender The Cheesecake Factory Employee Review

4.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Even during the slow seasons, this is one of the best corporate restaurants to make money as a tipped employee. You can always joke around and play with staff or managers, but if you stay moving, there is always money to be made. Personally, I preferred joking with guests, and attending to every detail of their experience, needless to say, I am the one getting consistently good tips, regardless of how you want to stereotype the clientele. High standards give you a workplace you can be proud of as well as constant learning opportunities. Cross training is encouraged, and a great way to empower staff. Endless staff perks!

Cons

Bureaucracy, politics, and corporate interest are the games you need to master in order to excel. Management is spread so thin, with so many tasks, that they always need staff to take on management responsibilities, it creates added stress that trickles down to staff, and it makes it difficult to get help from management, when needed.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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