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The Cheesecake Factory

Engaged Employer

okay - Server The Cheesecake Factory Employee Review

2.0
Dec 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay for the work. Tip sharing with bar staff, bussers, etc.

Cons

Called in for shifts and sent home if not enough guests showed up. Being asked to block off time and not be paid for it.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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