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The Cheesecake Factory

Engaged Employer

Server/Foodrun - Server The Cheesecake Factory Employee Review

2.0
Mar 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Co-workers are like family, we all help each other out and the money can be great. The hours are flexible.

Cons

Management is horrible. Kitchen is inconsistent. Clientele is awful. Too stressful to be "just a serving job". They always manage to send you home right before you hit 8hours so you never get paid OT.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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