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The Cheesecake Factory

Engaged Employer

Best serving job I have had - Server The Cheesecake Factory Employee Review

4.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of room to move up into management Great training events and worker motivation Opportunities to open restaurants in different countries/states Great leaership experience

Cons

Management could use better communication Many times essential tools provided by management are not available or broken for long periods of time Serving sections will greatly dictate your pay

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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