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The Cheesecake Factory

Engaged Employer

The good usually outways the bad.. - Server The Cheesecake Factory Employee Review

4.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Always busy, so shifts go by really quickly. Easy to work with having the support of all upgraded pos/kms systems, meet lots of awesome/different people since most of the restaurants are pretty big, the ability to transfer to any of the restaurants if need be, quick and easy sideworks which don't require much work after work doing it. **I actually won a trip to Hawaii in 2008 from a grand prize contest they were running for people who were trainers. They completely paid for me and a friend to go on an amazing Hawaiian vacation.. totally took care of everything!!

Cons

Stressful shifts at times, crazy guests, many different managers come and go a lot, over staffed,

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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