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The Cheesecake Factory

Engaged Employer

Senior Manager - Senior Manager The Cheesecake Factory Employee Review

4.0
Jul 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Culture, good pay, bonus pay, benefits

Cons

challenging, various hours, no work life balance, better incentive plan

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The Cheesecake Factory Response
9y
Thanks for the review! We're glad to hear that you're having a great experience with us. We know how hard your job is. The restaurant industry is demanding and chaotic, and you, our staff members, dedicate a big portion of your life to making us the amazing brand we are. That's why we try to create such a great culture and offer competitive pay - if you're gonna work hard, you need to get paid for it AND enjoy it. If you're having difficulty managing your work-life balance, please talk to your manager. We're proud to offer flexibility to our staff members! We want you to be the best personal and professional version of yourself. Thank you for your hard work and dedication. It means a lot that you're part of our family!

Explore other reviews about The Cheesecake Factory

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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