employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged Employer

Server - Food Server The Cheesecake Factory Employee Review

1.0
Dec 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The food is very tasty!

Cons

Management style - favoritism/unprofessional/bad sections to new employees Odd hours/low pay (dependent upon section) I could not stress enough how bad the management was at this location. Sections do not rotate/based on seniority I would leave with on average 30 dollars a night because I was continually placed in low volume section The tip out is 30% of pay!!! Absolutely crazy-tip our bartender/bus/food runners The sidework was UNBELIEVABLE-took over an hour to complete!! It was the worst job I’ve ever had in my life...but I’m happy I have quite a few horror/funny stories to tell about my experience there

avatar
The Cheesecake Factory Response
8y
Thank you for taking the time to write us this review! We're extremely disappointed to hear that your experience wasn't the best, and we work very hard to emphasize and strengthen positivity, support, and work to provide as many professional opportunities for our staff as possible. Although you're no longer a part of our family, please feel free to call staff relations at 818-871-3000 to express any more concerns/issues that you may have had working with us. Someone will be more than happy to help you out. Thank you!

Explore other reviews about The Cheesecake Factory

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

See reviews by: Helpful|Rating|Date|All