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The Cheesecake Factory

Engaged Employer

Worked at Cheese for 9 years - Anonymous employee The Cheesecake Factory Employee Review

2.0
Jan 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good for students as they do offer flexible scheduling Usually good tips The staff (NOT management) really make the job bareable, you become like family

Cons

The company and its standards is not anything close to what it used to be. Favoritism Frequent management changes Lack of support in upper management Long ticket times which effects the money you will make Does not adhere to their own standards Frequent sexual advancements from upper management Lack of mobility You are just another person on their employment roster of over 300+ employees, so you are easily replaceable and they frequently remind you of it

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The Cheesecake Factory Response
8y
Thank you so much for leaving this review. While it was really difficult to read, it's important for us to hear these issues and take action accordingly. Our company has a ZERO TOLERANCE policy when it comes to sexual harassment. If this is something that occurred in your restaurant, we really would appreciate it if you called our Staff Relations department and discussed this in more detail. That's not the culture we've created, nor is it one we'll allow in ANY of our restaurants. You can reach us at 818-871-3000 and ask to be transferred to staff relations. I sincerely hope you'll reach out to us so we can investigate this matter further.

Explore other reviews about The Cheesecake Factory

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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