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The Cheesecake Factory

Engaged Employer

When it comes to working in a restaurant, The Cheesecake Factory is as good as it gets! - Server/DT The Cheesecake Factory Employee Review

4.0
Dec 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Great company to work for in the hospitality/food service industry. The Cheesecake Factory allows students to make plenty of money with a flexible schedule, supplies it's employees with health care, and allows experienced employees to move from restaurant to restaurant via transfers. I personally worked at five locations including San Diego, Hawaii, and Boston. If restaurant management is something you are interested in, The Cheesecake Factory compensates their managers very well, encourage growth, and reward good and loyal managers who deserve rewards.

Cons

It is what it is. If you are looking for a job that leaves you fulfilled and prosperous, being a server at any restaurant is not going to cut it. Also, like any restaurant, favoritism does exist. But if you are a good employee and do the right thing/work hard/go above and beyond, you will be one of the favored ones.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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