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The Cheesecake Factory

Engaged Employer

Not a good job for those seeking stability and skill building. - Dessert Finisher The Cheesecake Factory Employee Review

2.0
Jul 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits after 90 days, employee discount

Cons

Unpredictable schedule - "Flexible scheduling" means that they can post the schedule late, change it without notifying you, call you when you're "late" for a shift you weren't scheduled for the day before, and not give you a day off. Inconsistent management - 190+ employees, but somehow, I was opening the bakery by myself within a week. There are too many employees to keep track of, so they didn't care about little ol' me. Inadequate equipment and tools for the job - You're expected to adapt to unsafe conditions. Some of it was inefficient, some if it was downright dangerous. For instance, when unloading the walk-in freezer by myself, I was advised (by managers and coworkers) to climb on the icy shelves to pull down boxes that I couldn't reach. The ladder didn't fit in the walk-in freezer because it was narrow and cluttered. Disorganized, dirty, exhausting - I thrive in a fast-paced environment, but within the first week, Cheesecake Factory was the most chaotic, exhausting work experience I'd ever had. At the end of the day (which couldn't come soon enough), I felt like everything I did was pointless. There was no clear plan for the shift, so everybody would shuffle around for 10 minutes asking each other "Where am I working today? Are you working here, or over there? Where is the manager?" There was trash, food, and water all over the floor throughout the shift because we hardly had time to go to the restroom, let alone clean and organize.

Explore other reviews about The Cheesecake Factory

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, great benefits fun coworkers

Cons

Long hours, parking not the best

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

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