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The Cheesecake Factory

Engaged Employer

Worst Service Industry Job I've Had - Server/Waiter The Cheesecake Factory Employee Review

1.0
Aug 16, 2020
Recommend
CEO approval
Business Outlook

Pros

I can hardly find any pros in working here. I've done restaurant and service industry jobs since I was a teen, and I've never had such a bad experience than I have had here. I guess the only "pro" thing I can think of is that during their rigorous 3 week training, we got to have all this free food to try...oh and the handful of co workers I had who were genuinely nice, focused on themselves, and stayed out of the workplace cliques and drama.

Cons

- pay and tips were awful at this location (expect to get at least one table a shift that leaves you nothing on a bill) -management plays favorites and doesn't care at all about the livelihood of its servers - you aren't really given breaks - hierarchy (now i know almost every restaurant does this, but i was here for about 6 months and they still were giving me the small, no money making sections while my scheduling manager's favorites kept getting the big and better sections) - the overall morale of this location is terribly miserable. So many co workers here are just so pessimistic and negative that it started to affect my own mentality and sanity. ...just to name a few.

Explore other reviews about The Cheesecake Factory

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, great benefits fun coworkers

Cons

Long hours, parking not the best

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

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