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The Cheesecake Factory

Engaged Employer

Fun atmosphere but hard to move up - Hostess/Front Desk The Cheesecake Factory Employee Review

4.0
Feb 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Social atmosphere and the restaurant has a good reputation. Pretty flexible with scheduling as well - easy to swap shifts with coworkers. Good working conditions, restaurants are well-maintained. I think servers get the better end of the deal (which can be seen by less turnover) whereas hostess/front desk does not get compensated nearly as well.

Cons

Hostesses don't get any tips and it takes too long to move up to a server (must move to the bakery first). The pay is just okay and hostesses are also required to maintain the bathroom throughout the day (deep cleaning is done by housekeeping).

Explore other reviews about The Cheesecake Factory

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

4.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great Growth Opportunities -Cares about wellbeing of staff

Cons

Nothing, make sure you are cut of for working in the service industry.

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