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The Cheesecake Factory

Engaged Employer

Great Part-time job - Busser The Cheesecake Factory Employee Review

4.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Managers are good. Mark, the GM is an awesome dude. They train great leaders. You have a couple micro managers but the manager will work with you if you show up to work do your job and go home. I worked at a CCF in 3 states. Chicago (Michigan Ave.) was my favorite. So many people from all walks of life come through on a regular basis. Rich poor, celebrities common folks, etc. The employees are so diverse. I enjoyed working and learning from them. If you can deal with stress, high performance work, rude customers (every so often) bad tippers (every so often), language barriers and being on your feet for hours. Then do this job. Its still amazing to see this CCF coordinate such a huge crowd and 300 employee staff.

Cons

Turn over is very high. If someone doesn't show up, you have to pick up the slack. If you have a micromanaging manager, its the worst because this is an already stressful environment.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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