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The Cheesecake Factory

Engaged Employer

Server Life - Server, Trainer The Cheesecake Factory Employee Review

4.0
Jul 19, 2014
Recommend
CEO approval
Business Outlook

Pros

NO shop reports Trying all the new food discounted meals travel to new store locations to train, including international locations decent pay very flexible schedule great co-workers able to easily transfer to other locations could work at different location during vacation

Cons

open availability on Sundays, every major holiday, and major event weekend extended hours for holidays no holiday pay hard to get pay increase no longer able to add gratuity to checks of 6 or more ppl corporate rules pay for your own uniform (shirts, pants, shorts, shoes, etc) which is all white and not always in season

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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