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The Cheesecake Factory

Engaged Employer

Cheesin' - Server The Cheesecake Factory Employee Review

4.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

If you get the right sections on the right shifts, you can make a killing. If you work your butt off, gain extensive knowledge of the enormous menu, and put in the effort with a genuinely good attitude, you can actually do very well here.

Cons

It can take a while before you have the "seniority" to get the high quality shifts. Often times when business is slow, management will keep you around even with 1 or even NO tables. Any customer complaint, valid or not, results in a knock against the server. It is also very sink-or-swim, and can easily overwhelm new employees.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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