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The Cheesecake Factory

Engaged Employer

Will work you till you drop... - Anonymous The Cheesecake Factory Employee Review

2.0
Jul 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Ok money and ability to move stores

Cons

Management makes you aware your expendible. Works everyone to the bone so no one wants to work extra. Constantly has scheduling problems where they let to many servers go on vacation at once so the rest have to kill them selves for nothing. GM is a nightmare and has no real clue. Won't fire a alcoholic server who comes in drunk every day and picks favorites. Hires servers that have never served ever and watches them crash and burn. If your are just starting a shift with 5 tables that are empty expect to have 5 tables sit all at once and be expected to pick up two more tables out of your area because that's how they do things here. Had a high number of management leave this summer. They lost almost entire management team and had a larger turn over for servers.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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