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The Cheesecake Factory

Engaged Employer

I feel valuable to the company and there are many different options for career advancement. - Server The Cheesecake Factory Employee Review

4.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Co-workers are friendly and pleasant to work with. As a server, I fortunately serve guests who really enjoy their experience at the Cheesecake Factory. My schedule requests are easily approved and I am able to make a decent amount working here.

Cons

Management acts as if they listen to your needs and prioritize them, but most of the time, it is in one ear and out the other. Simple requests to improve daily work efficiency is easily brushed to the side. Some upper management shows their care for the restaurant and company.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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