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The Cheesecake Factory

Engaged Employer

If you can handle corporate BS, this is your place to work. - Server The Cheesecake Factory Employee Review

3.0
Aug 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The money is great. Tip percentage is mediocre but volume more than makes up for it. The people are great. You can pretty much set your own schedule due to the amount of servers. Relocation opportunities are available. Insurance is available but costly.

Cons

Corporate atmosphere. You will get written up for anything. Forget bread? Write up. No sense of development. Example: 2+ years of employment, no reviews. Guests. Every once in a while you might get a great table but most clientele are pretentious. You feel like you're walking on eggshells every move you make. All white, all the time.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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