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The Cheesecake Factory

Engaged Employer

Decent serving job - Server The Cheesecake Factory Employee Review

3.0
Aug 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Never had a problem getting hours/shifts, the training was good for a restaurant, and no issues with time off requests.

Cons

The uniforms need serious updating, the store managers tend to micromanage, and they tend to schedule too many double shifts. The menu is huge but not hard to remember after a few months.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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