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The Cheesecake Factory

Engaged Employer

Mixed feelings - Server The Cheesecake Factory Employee Review

3.0
Aug 19, 2014
Recommend
CEO approval
Business Outlook

Pros

They are very flexible with your schedule, I've never had an issue getting time off, even with little notice. The GM is awesome! Very personable and quick to react when you have an issue. With the higher ticket prices, there is definitely the possibility of making money, assuming your guests tip.

Cons

The menu is HUGE!!! This particular location has a lot of... interesting people whom make it difficult to get along with them. Again, at this location guests don't tip properly- I'm not saying everyone, I'll make my 20% all day then have that one table that leaves cash for the tab, says thanks that's all you and it's $5 shy of the total.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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