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The Cheesecake Factory

Engaged Employer

Consistent though frustrating. aka average serving job. - Server The Cheesecake Factory Employee Review

3.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Management was always willing to work with me with my difficult scheduling, money was pretty consistent but my co-workers are what kept me at this job for so long. Business is pretty consistent, even though the slower months, and there is always money to be made if you're willing to work for it. There are promotional opportunities if you want to work for them, and we had a great manager team that supported those they felt were worthy.

Cons

Often didn't have the tools to do my job. Whether it was glassware, silverware, or plates we never seemed to have enough stocked. Even though these concerns are brought up to management, nothing seems to get done.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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