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The Cheesecake Factory

Engaged Employer

Cheesecake takes care of their people - Senior Restaurant Manager The Cheesecake Factory Employee Review

5.0
Sep 26, 2014
Recommend
CEO approval
Business Outlook

Pros

The company stands behind what they preach and truly are customer service driven in all areas. Awesome training and detailed career map laid out for you. You are the driver of your own success with this company. The tools and skill sets are in place, each individual has many opportunities for personal growth.

Cons

Very, very, long shifts due to high level of volume, company is aware of this and does put forth all the effort to create a more balanced work/home schedule.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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