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The Cheesecake Factory

Engaged Employer

Awesome place to work - Server/Waiter The Cheesecake Factory Employee Review

5.0
Oct 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun environment with lots of room for growth. Lots of support for the staff . awesome management team and they listen to us.

Cons

No 401k for hourly staff . There are a lot of people who are not going to advance further than a staff member and should not have to worry about retirement.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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