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The Cheesecake Factory

Engaged Employer

I've had a wonderful experience working here. - Server The Cheesecake Factory Employee Review

4.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The money is great, the coworkers are awesome, very open management team always available to talk. Open door policy. Commitments to excellence ensure strong work ethic and positivity throughout the company. Very team based culture. All in all, work is a fun time.

Cons

Trying to get time off can be a challenge due to constant need of staff.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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