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The Cheesecake Factory

Engaged Employer

Great place to work, could be better. - Prep/Line Cook The Cheesecake Factory Employee Review

3.0
Dec 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly staff who come from all walks of life, as much hours you want you could achieve here, very easy recipe viewers and you get to be apart of making some beautiful food for the customers.

Cons

My personal store mgmt. Team was completely flipped within a year we had entire new mgmt from front to back to the gm even which caused much uproar among associates. Mgmt team seemed to lack the knowledge or willingness to understand what the workers are doing everyday. If greed in bonuses is the motive the workers will get left behind, told to go home early to cut hours for labor issues in a specific quarter of the year, and have to suffer with very little utensils to aid in everyday work. Achieving pay raises can be very difficult as favoritism is huge in this line of work. It is very fast paced and alot is expected of certain people who are actually capable of producing over the top results.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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