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The Cheesecake Factory

Engaged Employer

Designated Trainer - Designated Trainer/Server The Cheesecake Factory Employee Review

5.0
Sep 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Everything about the company was great. Very well structured and they know what they are doing. The staff is fun and becomes family. If you work hard and get with the program you can do anything with the company. Highly recommend.

Cons

Customer service can be challenging at times, but if you enjoy it, there are more good days than not.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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