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The Cheesecake Factory

Engaged Employer

Do t get enough shifts - Server The Cheesecake Factory Employee Review

3.0
Nov 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Mangers are really cool and easy going. Don’t care if you mess up they won’t get mad. Staff are friendly and social environment. You can give almost any shift away and someone will always pick it up. Most times the money is 100 bucks a shift or more. The management was awesome.most times don’t have to bump food off plates in dish area.

Cons

Lots of cons. Roaches. Rats. Made everyone work Sundays and holidays. Most importantly I was a full time employee that only got 1 shift a week during not season time because they have over 100 servers for one location. Never got to work so there was no money coming in at all. Made 100 bucks a week. Most People under tipped. Lots of people didn’t tip at all. Made you work as a food runner once a week even though I applied for a server position. No food runners hired, all food runners are servers required to run food once a week. Kitchen filthy because of dishwashing area. Minimum side work because there are so many employees.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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