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The Cheesecake Factory

Engaged Employer

I loved this job - Busser/Runner The Cheesecake Factory Employee Review

5.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Unbelievable work atmosphere if you are willing to embrace it. An opportunity to not only work with, but befriend individuals from all walks of life. It is incredibly fulfilling and will teach you very valuable lessons about life and how to be a professional. I developed skills, a work ethic, and relationships that will last a lifetime. I cherish my time there very dearly.

Cons

This job is what you make it. It is hard work. It is physically and mentally demanding. But with the right perspective it is can be one of the most enriching work experiences you'll ever have.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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