It's a job - Claims Manager The Cigna Group Employee Review

3.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

The job is easy after awhile, I mean it's repetitive work and you have to have some good customer service skills because you are called upon to give bad news alot, however the job isn't that hard. The company is flexible with opportunities for flex time, good vacation day allotment, early closings for holidays etc

Cons

Be sure to negotiate your salary, don't get into this job thinking you will get more than a 1 or 2 percent raise every year. And don't be surprised when you find out non-experienced new hires are brought in at comparable or even higher salaries than you are making even after many years on the job. The company does not care one bit about the revolving door, they have tons of people leaving over salary disputes but they don't seem to value the seasoned employee.

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Cons

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

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